AutoElevate by CyberFOX and HaloPSA streamline software processes for MSPs.
TAMPA, FLORIDA, August 5, 2024 – CyberFOX, a global cybersecurity software provider announces the launch of an integration that connects CyberFOX’s privileged access management (PAM) solution, AutoElevate and HaloPSA’s professional services automation (PSA) software.
AutoElevate integrates with HaloPSA to streamline your ticketing process for privilege requests. Whenever a request arrives, a ticket is automatically created in HaloPSA with all the crucial details. Once a technician approves or rejects the request, the ticket is promptly updated to reflect the decision and may include a time entry logging the work performed.
The integration streamlines and enhances the efficiency of device management and service provision for Managed Service Providers (MSPs), allowing them to save time and resources to better serve their clients.
“We are thrilled that we have completed the integration of AutoElevate with HaloPSA. By automating ticket creation and updates for privilege requests, AutoElevate with HaloPSA empowers IT teams to achieve greater efficiency and improve transparency. Technicians receive comprehensive tickets upon request submission, along with real-time updates on approvals, denials, and optional time logging functionalities. This empowers IT to focus on their core competencies and deliver exceptional service,” said CyberFOX CEO, David Bellini.
The integration of AutoElevate by CyberFOX with HaloPSA delivers security and operational advantages through ticketing automation,” stated Morgan Aspinall, Product Lead at HaloPSA. “MSPs stand to gain considerable value from this integration, as it optimizes security processes, enhances overall efficiency, and conserves valuable time.
About CyberFOX
CyberFOX is a global cybersecurity software provider focused on privileged access management (PAM) and password management for managed service providers (MSPs) and IT Pros. Its flagship products – Password Boss for password management and AutoElevate for PAM – supply critical elements of a comprehensive security strategy. The ability to mitigate risks by controlling user access to critical information strengthens MSPs and IT department’s security defenses. Prioritizing cybersecurity best practices as a company like CIS critical controls, allows CyberFOX to make complex security simple while providing affordable and efficient solutions. To learn more about how CyberFOX helps protect MSPs and businesses, visit www.cyberfox.com.
About HaloPSA
Originally founded in 1994, Halo Service Solutions has gone through a complete rebrand in 2019 and launched an innovative suite of products that are changing the way IT services are delivered globally. Our cloud and on-premise service platforms HaloITSM, used to provide Enterprise Service Management across all departments, and HaloPSA, used by IT Managed Service Providers, utilise the latest technologies to empower support teams across the globe.
Halo is a privately owned software company, building innovative service management platforms for digital-first businesses. Our dedicated team works across our product suite; developing, selling, supporting, managing, and implementing the platform all in-house.
With a growth rate of over 300% over the last 3 years, Halo has been named one of the fastest growing companies by the Financial Times (FT 1000: Fastest Growing Companies), and is trusted by over 125,000 teams in more than 75 countries.
Halo Service Solutions – Official Website
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Media Contact
Mandy Remke
Marketing Coordinator
CyberFOX
mremke@cyberfox.com