Company / Trust Center / Report A Vulnerability

Report A Vulnerability

Please fill out the form below to report a vulnerability.

Vulnerability Reporting Guidelines

Thank you for working with CyberFOX to help ensure we can provide a timely response to security issues with our products. CyberFOX supports responsible disclosure of security vulnerabilities, and we are committed to working with researchers to understand and resolve them fully.

To help ensure that we have enough information to evaluate a potential issue properly, CyberFOX asks that you include the following information in your report:

  • A description of the issue explaining the vulnerability, including the impact to the user(s) or system. This should clearly describe how the issue crosses privilege boundaries.
  • The affected product or resource (e.g., msp.autoelevate.com, api.passwordboss.com, AutoElevate Agent, Password Boss client, CyberFOX & product websites), the software version, and the platform you are using (e.g., Windows 10, Debian Linux).
  • A proof-of-concept or functional exploit that demonstrates the issue. If a proof-of-concept is unavailable, please include any relevant logs generated from your testing.
  • Any caveats or conditions required to exploit the issue. Indicate if there are any non-default system settings, custom configurations, required user interaction, or anything else that would limit the attack.
  • Please let me know if you have any vulnerability database identifiers you asked for. If you haven’t requested a CVE identifier, please let us know if you want us to request one.
Please note: Potential vulnerabilities that do not expose a service or application to attack are not considered valid issues. For example, injecting or lacking an HTML tag does not necessarily mean an application is vulnerable to cross-site scripting, and injecting a single backtick (`) does not necessarily mean it is susceptible to SQL injection.

Once we receive your report, CyberFOX will be in touch with you to give you updates on our investigation and the status of a fix for verified issues. During this time, we might also request additional information. If the problem you reported is valid and affects one of our products, an advisory will be published when a solution is available for our customers.

Please indicate if and how you want to be credited in the advisory (name, company affiliation, etc.). CyberFOX does not participate in a public bug bounty program or provide financial awards for finding issues.